Menards

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4.1

( 10 reviews )

Furniture Stores, Department Stores, Building materials store $$

Open 06:00 AM - 09:00 PM See Hours

W186N9754 Appleton Ave, Germantown, WI 53022, United States

+1 2625-021-641

Menards is a well-known brand in the home improvement industry, offering a wide range of products for both DIY enthusiasts and professional contractors. With numerous locations across the country, Menards has established itself as a leading big box store with a reputation for quality and affordability. This brand prides itself on providing customers with a vast selection of building materials, tools, appliances, and home decor items. From lumber and paint to plumbing fixtures and electrical supplies, Menards offers everything needed to complete any home improvement project. Customers appreciate Menards for its competitive prices, knowledgeable staff, and convenient shopping experience. With a commitment to customer satisfaction, the brand strives to exceed expectations by offering high-quality products and exceptional service. Menards is dedicated to helping customers achieve their home improvement goals and creating spaces they can be proud of. Whether it's a small repair or a major renovation, Menards is the go-to destination for all things related to home improvement.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
In-store shopping
Cheques
Assembly service

Reviews

4.1/5

10 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Terry washington

March 22, 2024

Hard getting help. Young adult staff are oblivious to searching customer. Pack of 3 converse amongst themselves as they walk by a customer 90 minutes before weekend closing. Eye contact ignored or isn't trained by management. Earpiece, 2-way radio, half tuned out, better to put in basket online before stepping on floor

Ed teune

March 22, 2024

I went around 9:40am and even though it was busy we got assisted within 30 min. Staff was also very nice and helpful. Just don't use their bathrooms 😉 …

Sunny chan

March 22, 2024

Management here is unbelievably rude. Making rude comments about me returning things. Dominic B definitely shouldn't be in customer service if he's going to make rude comments.

Abdulmohsen al-murait

March 22, 2024

This evening I went to this location looking for grando 2 lumen 10 pack of solar stakes lights. I was fortunate to have found the last box, but it was obvious that it had been opened/returned and was missing 3 lights. (It was taped on the sides using scotch tape). I looked around the isles to make sure I wasn't missing something. I went to the cashier (Gretchen), and she called her manager. Dominick, who replaced Jon, is who I was told he was. I asked if he'd be able to lower the price due to the missing lights. He said the best he could do was $5 off. Now the brand new in pack is $25 for 10. Making each one $2.50. I told him it didn't make sense. Because even with $5 off. For 7 stakes, it was $2.80 each for an opened package. He stated there wasn't anything he could do because " I have a quota to meet." Ultimately, I left with the last pack of grando 1 lumen pack of 10, making each light $2.50. I would've ofc rather have the 2 lumen which is brighter. The experience left me feeling perplexed and confused that the customer would end up paying more for an open and missing item to meet the managers quota.

Steven perkins

March 22, 2024

Went to Menards today in we seen a large Unicorn bear on sale. The price rung up full price. We present the picture of the products with the price. The workers saw it and instead of the manager Kandy honoring the price like any other store. The manager had an attitude in refused to honor it. Something so petty that was the stores error. Click on the photo to see multiple unicorns.

Ling shi

March 22, 2024

After having a few bad experiences at the Brown Deer Menards, I decided to take a chance on the Germantown Menards last weekend. As I was checking out, I discovered that my rebate had fallen out of my pocket sometime during my shopping excursion. The cashier asked me if I wanted to go look for my rebate, so I did, but to no avail. I knew my rebate was gone, and I decided the universe was probably telling me to take a break from Menards for a while. This weekend, a Menards envelope showed up in my mailbox. I opened it only to find my rebate! I can't believe they mailed it back to me, which was so awesome and unexpected. They restored my faith in humanity.

Sara lourene

March 22, 2024

This store desperately needs conveyer belts at the check out areas. Smdh. No where to put ur shopping items. Cashiers are limited on their counter space, enough to write on a piece of paper. Ridiculous... But the store was clean and the employees were friendly and helpful.

Vanessa d

March 22, 2024

Kevin (general manager/germantowm wisconsin) was extremely unhelpful and rude. When I asked to speak with someone who was above him he laughed a bit and said "there's no one above me".. it's very unfortunate that when you have a complaint regarding service there is no one you can talk to. I will definitely be posting this concern to all my social media platforms (153k followers)